|Customer Service Officer (Access Oldham)|
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"I only joined Unity this year, so my main challenge has been learning the ropes within the Access Oldham team. It was quite a rigorous recruitment process and there is a lot to learn, but it’s certainly been worth coming here."
"The team I am part of focuses on providing a good level of customer service and we really want to help the public. My area is revenue and benefits, and it’s such an emotive area for customers. It’s great when we can turn around problems and solve them for families as you know you’re making a difference."
"I would recommend working for Unity to anyone as it’s a really friendly team and a refreshing place to work."
Tammy works in the Contact Centre within the Revenues and Benefits team, and deals with a range of areas, including council tax and housing benefits.