|Network Analyst (ICT)|
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"Coming from a private sector background I had a relaxed view of joining Unity, and it wasn’t until a few months before the partnership was established that I found out ICT was one of the services to be transferred."
"Since then much of the day-to-day work has stayed the same - with a few new appointments the team is much the same, providing the same service to the same clients."
"Having said that some change is inevitable. This can be seen in the raised expectations of the client who now count on more, which is something we’ve had to meet, helped by performance targets prioritising what’s important."
"It's also helped to confirm that we do provide a good service, and allows us to monitor and ensure the service continues."
"How do I see the future? Interesting and challenging! We need to raise the profile of Unity within the council, work closer as a partner and continue to meet raised expectations as well."
Matt joined Oldham Council in 2005 from the private sector to manage the ICT Service Desk. In January 2009 he joined the ICT Voice & Data Communications team as a Network Analyst.