Domain Complaints and appeal procedures

We aim to provide the highest possible service, however in the event you should have a complaint regarding one of our registered domains you can let us know by emailing us at with details of your complaint.  We aim to process all complaints within 5 working days.


Domain Abuse

If you believe one of our registered domains is being abused, such as by sending of spam email or phishing emails/website please report this by emailing providing as much detail as you can on the type of abuse you have encountered and including any logs you may have.  We will thoroughly investigate any report of abuse and resolve any issues as soon as possible.