We know that welfare reform is putting a huge strain on collecting revenue and dispersing benefits efficiently.
It means councils need to have sympathetic and reactive plan in place so they can be sensitive to residents’ needs but still receive enough revenue to reinvest in public services.
Our fully comprehensive services covers collection of Council Tax and Business Rates, processing Housing Benefit and Council Tax support schemes, Local Welfare Provision and Discretionary Housing Payments.
Our own in house team of enforcement agents help us to develop strong links within the community and develop ways and tactics to support ethical debt recovery.
For residents struggling with payments, our dedicated team of Personal Budgeting Support staff provide help and guidance too while our amazing Do It Online team help people who require support to use computers which are sometimes needed to access particular benefits such as Universal Credit.
For more information or for a consultation about how we could help you with Revenues and benefits, email firstname.lastname@example.org or call 0161 770 5678.